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Stock and Shipping information

 

1. Stock location
Our products are stocked in either South San Francisco, CA or Shanghai/Wuxi City, China, and are marked in the stock status section on our website as "Maintained in US stock" or "Maintained in stock", respectively. 
 
2. Ship from place
1) Products with a US shipping address will usually be shipped from South San Francisco, CA.
2) Products with a Non-US shipping address will usually be shipped from China. 
 
3. Estimated shipping time
1) If a product with a US shipping address is in US stock, it will usually be shipped from South San Francisco, CA the next business day
2) If a product with a US shipping address is NOT in US stock and is in China stock, it usually takes 1~2 weeks to ship from South San Francisco, CA. 
3) For other circumstances, estimated shipping time for in-stock products is usually 1~3 business days from China.
 
4. Shipping method
Our default shipping method is FedEx 2nd day for US domestic shipping and FedEx international priority for international shipping, unless requested differently (additional fee may apply).